Privacy Policy
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Clentec Malta Limited
Effective as of 1st March 2025
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1. Introduction
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Clentec Malta Limited (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Maltese data protection laws. This Privacy Policy outlines how we collect, use, store, and share your information.
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2. Who We Are
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Clentec Malta Limited
55, Jean de la Cassiere Street, Marsa, MRS2881, Malta
Company Registration Number: C110287
Email: info@clentec.com.mt
Website: www.clentec.com.mt
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3. What Personal Data We Collect
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We may collect the following types of data from clients, visitors, and users:
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Identification data: Name, company name, position
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Contact data: Email address, phone number, address
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Service data: Property details, access codes, preferences
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Payment data: Bank account or cheque details (where applicable)
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Website usage data: IP address, browser type, device info (via cookies)
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4. How We Collect Data
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We collect personal data:
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Directly from you via phone, email, or website forms
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Automatically via our website using cookies and tracking tools
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5. How We Use Your Data
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We use your data to:
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Process bookings and service requests
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Communicate with you regarding your appointment or account
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Send quotations and invoices
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Maintain internal records and client history
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Improve our services and website functionality
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Fulfil our legal obligations
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6. Legal Basis for Processing
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We process your data under one or more of the following legal bases:
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Your consent (e.g. for marketing or contact forms)
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Contractual necessity (e.g. to deliver services you requested)
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Legitimate interests (e.g. internal record-keeping or service improvement)
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Legal obligation (e.g. record retention, accounting)
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7. How We Store and Protect Your Data
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We implement appropriate technical and organisational security measures, including secure servers, password-protected systems, and limited access. Data is only retained for as long as necessary for the purposes outlined or as legally required.
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8. Who We Share Data With
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We may share your data with:
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Our staff and contractors who deliver or support the service
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IT service providers and cloud-based platforms
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Payment processors (e.g. banks)
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Regulatory or government authorities when required by law
We do not sell or rent your data to third parties.
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9. Cookies & Website Tracking
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Our website may use cookies and third-party analytics tools to enhance user experience. You may disable cookies in your browser settings. View our cookie policy here.
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10. Your Rights Under GDPR
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You have the right to:
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Access your data
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Correct or update your data
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Request deletion (where applicable)
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Object to or restrict processing
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Data portability (in structured format)
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Withdraw consent at any time
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Requests should be sent to: marketing@clentec.com.mt
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11. Data Transfers Outside the EU
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We store data within the EU. If ever transferred outside the EU/EEA, appropriate safeguards will be in place.
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12. Policy Updates
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We may update this policy to reflect legal or operational changes. The latest version will always be available on our website.
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13. Contact Us
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If you have any questions or concerns about this Privacy Policy or how we handle your data, contact:
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Clentec Malta Limited
Email: marketing@clentec.com.mt
Phone: +356 21 255 116